Personal space

• I have lost my password

  On Tandemz, you don't need a password! As a participant, you can now connect to your personal space with your email address. A login code will be sent to you by email to log in. No more forgetting! To consult your payments, you can directly consult this article: How and when is my counterparty sent To find out more about the study process,Few readers

Rewards

• How and when is your reward sent ?

  Rewards are sent as e-gift cards through Glady.com or Tremendous. com using the email address you provided when signing up for the study related. You recently participated in one of our study and you did not receive your reward yet? Here are a few things you can check: You just participated in one of our studies ? As soon as the study organizer validates your participation on the platform, you will be notified per email.Popular

• I would like to know my balance on Glady.com

  To know your gift card balance on Glady, nothing could be easier! Get your login details and go to the login page (https://auth.glady.com/signin?clientid=onep-beneficiary-ui&redirecturi=https:%2F%2Fapp.glady.com&responsetype=code&scope=openid%20profile%20offlineaccess&nonce=a8ed8516d4481e4d404e4cc220085696443ZrOzn5&state=f6699066a12c2e6e744743d7eb2250609ardtqMAI&codechallenge=UbIDLtzz-YHFUxrsGdd7PFwTsnyNVSome readers

• I cannot find my Tremendous gift card

  Can't find your Tremendous gift card? Don't panic! First of all, check your emails, especially the spam section of your inbox. Found it? Perfect! If not, contact us by instant messaging or by email at contact@tandemz.io and tell us the email address you used when you registered for the study so that we can send you an email giving you access to your gift card.Few readers

• I have lost my Glady.com password

  Lost your Glady login details? Don't worry! You can go to Glady.com and use the "forgotten password" function to generate a new one. Otherwise, contact us by instant messaging or by email at contact@tandemz.io and tell us the email address you used when you registered for the study so that we can send you an email containing your login details.Few readers

Participation in studies

• I do not want to participate in studies anymore

  You no longer wish to be part of the Tandemz community? Go to your personal space Go to your profile settings and click on "Delete my account " : Click on "Delete permanently ".Few readers

• I receive proposals to participate in studies in the wrong language

  Are you being offered to participate in studies in a language that is not your own? 1: Go to your participant area 2: Go to your profile 3: Click on "Settings". 4: Select the language of your choice 5: Don't forget to save!Few readers

Unmoderated studies

• How long do I have to respond to an unmoderated survey?

  Similar to moderate studies, we need to make sure that your profile matches. That's why you will receive an invitation email to fill out a first questionnaire that will allow us to have more information about your profile. If your profile matches, you will be automatically directed to the study page. Have you been accepted to participate in a non-moderated study? (httFew readers

• What is an unmoderated study?

  Moderate / Non-moderate: what is it? During a moderate survey (an interview for example), you are in front of a person who asks you questions. For a non-moderated survey, it's different, you don't have anyone in front of you nor an appointment date: you carry out the survey alone, at the time you want. What are the types of non-moderated surveys? On Tandemz, you can carry out different formats of unmoderated surveys: 1. Survey This is a questionnaire with closed questions sent tFew readers