> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://tandemz.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What reminders do participants receive?

As soon as an appointment is made with a participant, he/she receives reminders by email and SMS, to avoid forgetting!

* Reminder email **5 days before** and **24 hours before** the appointment:

![](https://storage.crisp.chat/users/helpdesk/website/8ea0dd8a3c379000/image_1u6iza3.png)


* **SMS** reminder **5 days before** and **24h before **the appointment :

Hello Samia, don't forget your online appointment on January 19th at 4pm Paris time. All instructions are available here: (participant link). We are counting on you, please let us know if something unexpected happens! The Tandemz_ team


|| It is not possible to **modify the content of these messages**, they are sent automatically. If you wish to send other messages to your participants, you can do so via the **Tandemz messaging system**, which is accessible in the participants' cards.