What does calendar synchronization enable?

When you synchronize a calendar with Tandemz, you can, depending on your settings :

• have your participants' slots appear directly in the calendar of your choice
• automatically generate videoconference links for your remote studies
• avoid conflicts between participant slots and your calendar.

We describe the associated functions in more detail in the dedicated article on managing your availability.

Which calendars can be synchronized with Tandemz?

Tandemz uses the Cronofy API to manage calendar synchronization. This API enables you to synchronize schedules with :

• iCloud
• Google
• Office 365 (Office suite calendar)
• Outlook.com (calendar linked to a personal Outlook account)
• Exchange (calendar managed and hosted internally by your company)

When you synchronize an account, all the calendars in that account are synchronized. You'll then be able to choose which calendar to add slots to per session (see the article dedicated to availability management for more details).

Can I synchronize more than one account?

Yes, if you have a personal Google account and a professional Office account, for example, you can synchronize both accounts. You can synchronize as many accounts as you like.

Where can I synchronize my calendar?

You can synchronize your calendars in 2 places:

• In your account: Settings > Integrations
• At study level: Study settings > Appointment settings > Who will manage appointments (select yourself) > You'll see the option to connect a calendar if you haven't already done so.

How do I desynchronize my calendar?

Settings > Integrations > Delete account or Delete all accounts

I get a message saying that my Google calendar is on the old integration and will soon be deleted. What does this mean?

We've completely changed the way we manage calendars in Tandemz, to allow for more fine-tuning. For this reason, the existing Google integration has been replaced. For the time being, it still runs in parallel with the new one, but it will soon be removed. We recommend that you switch to the new integration as soon as possible to avoid any inconvenience in managing your slots, see the "Where can I synchronize my calendar?" section.

Updated on: 14/08/2023