> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://tandemz.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I cannot find my Tremendous gift card

### Can't find your Tremendous gift card? Don't panic! 



First of all, **check your emails**, especially the **spam** section of your inbox. Found it? Perfect! 


If not, contact us by instant messaging or by email at contact@tandemz.io and tell us the email address you used when you registered for the study so that we can send you an email giving you access to your gift card. 


|| For security reasons, the email containing your gift card access information is generated automatically via Tremendous.com. We do not have access to this information and cannot provide it to you directly. 

| For more information on how to use your Tremendous gift card, contact help@tremendous.com